Social work remains largely reactive and episodic, due to high volumes of work on cases with complex issues. Under these conditions, social workers do not have the capacity to offer the intensive family support that is needed over a longer timeframe, and are unable to sustain positive relationships with children and families over time.
We developed the Families First programme which involved: the creation of ten integrated, co-located, and mixed-skill social work teams to work with the most complex families, a programme of workforce development focused on reflective and holistic practices and a programme of communications and change management to minimise disruption.
We are continuing to implement the Families First programme by establishing an eleventh team and reflecting on the evaluation findings to improve practice.
Please contact the local authority for further detail