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No Wrong Door

An integrated service for young people facing complex risks, with two hubs providing a range of accommodation options, services and outreach support from health, education and the police.

This project is being scaled by Strengthening Families

Project Description

North Yorkshire County Council’s (NYCC) No Wrong Door project sought to improve outcomes for young people who are in care or on the edge of care. For example, the project aimed to reduce young people’s high risk behaviours and improve their accommodation stability, relationships and wellbeing, engagement with education, employment and training and access to support.

Enfield created a multidisciplinary, rapid reaction service that works intensively with children, young people and their families.

Within the two hubs, all staff are trained in Signs of Safety, and restorative and solution-focused approaches.

Following a successful evaluation by Loughborough University, NYCC initially received invest to save funding until 2020. The police liaison officers have been permanently funded by North Yorkshire Police due to costs avoided as a result of a reduction in arrests and missing incidents. The full range of support services and accommodation options is available. No Wrong Door has been expanded into Leaving Care. No Wrong Door has influenced NYCC’s “strengths in relationships” children and families practice model. NYCC is also helping other local authorities to roll out their own No Wrong Door service. This includes support under the DfE’s Strengthening Families, Protecting Children programme.


The DfE-funded independent evaluation published in 2017 found that between April 2015 and March 2017, No Wrong Door supported 351 young people. The project was able to improve outcomes for the young people involved, including: accommodation stability and decreased placement moves; increase in engagement with education, employment and training; and decrease in high risk behaviours such as criminal activity, missing incidents and substance misuse. Furthermore, the project demonstrated a reduction in costs to society, to a range of agencies including £200,000 in the first quarter of the year 2015/16 to the police.

Lead Organisation

North Yorkshire County Council

This is a Partner in Practice


North Yorkshire


Yorkshire and the Humber


Janice Nicholson




Funding Information

Funding theme: Rethinking care for adolescents

Total amount awarded


Round 1 Oct 2014

Other information